REFUND POLICY
A Legal Disclaimer
Effective Date: May 19, 2025
Thank you for choosing TGM Technologies for your anti-virus software needs. We are committed to providing our customers with high-quality software solutions. This Refund Policy outlines our terms regarding refunds for subscriptions purchased through tgmtechnologies.com (the "Website").
Subscription Product
This policy applies to all yearly subscriptions for our anti-virus software purchased directly from TGM Technologies.
All Sales Are Final - No Refunds
Once a yearly subscription for our anti-virus software is purchased and the software license key is delivered or access is granted, the sale is considered final. TGM Technologies does not offer refunds or credits for any purchased yearly subscriptions.
This no-refund policy is in place because:
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Our software is a digital product, and upon purchase, you receive immediate access to and use of the software and its features for the duration of the subscription term.
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License keys are activated upon purchase, providing full access to the product.
We encourage all customers to carefully review the software features, system requirements, and any available product information on our Website before making a purchase to ensure it meets your needs.
Subscription Renewals and Cancellations
Your yearly subscription will automatically renew at the end of each subscription term unless you cancel it prior to the renewal date.
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You are responsible for managing your subscription and canceling it if you do not wish to renew.
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Instructions on how to manage or cancel your subscription will be provided at the time of purchase and may be available through your account portal on our Website or by contacting our support team.
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Canceling a subscription will prevent future renewal charges but will not result in a refund for the current, already-paid subscription term. You will continue to have access to the software until the end of your current paid subscription period.
Defective Product or Technical Issues
If you experience technical difficulties installing or using our anti-virus software, please contact our customer support team immediately at info@tgmtechnologies.com. We are committed to helping you resolve any technical issues.
This refund policy does not affect any statutory rights you may have that cannot be waived or limited by contract, if applicable in your jurisdiction.
Policy Acceptance
By purchasing a yearly subscription for our anti-virus software, you acknowledge that you have read, understood, and agree to the terms of this Refund Policy.
Changes to This Refund Policy
TGM Technologies reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our Website. Your continued use of our services after any such changes constitutes your acceptance of the new Refund Policy.
Contact Us
If you have any questions regarding this Refund Policy, please contact us before making a purchase:
By email: info@tgmtechnologies.com
By mail: TGM Technologies Ventura CA 93001, USA